The 16kWh Battery is a high-capacity energy storage solution designed for mobile businesses, specialty vehicles, and off-grid operations that require dependable power without the limitations of generators.
With 16 kWh of energy in a single battery, it provides the capacity needed to power demanding equipment while maintaining quiet, reliable performance. The battery integrates seamlessly with Joule Case inverter systems and supports flexible charging options from grid or solar.
WARRANTY
To obtain warranty service, please contact our customer service team via telephone at (888) 200-5414, or via email at support@joulecase.com. If our customer service team determines that this is a warranty matter, Joule Case will provide appropriate packaging and will arrange for shipping back to our facility. You must properly package the product and provide proof of purchase and purchase date with the product. Please ensure any returns are addressed to:
Joule Case Warranty Dept.
121 E 38th St, Suite 102,
Garden City, ID, USA 83714.
We will process your return and send your repaired or replacement product to you, at our expense, for warrantied products being shipped to locations in North America. For product purchased or being shipped outside of North America, if you purchased through a local distributor, please contact the local distributor from whom you purchased the product, or email support@joulecase.com to obtain further distributor information.
NON-WARRANTY RETURNS
Joule Case will accept non-warranty returns of working products in good working order and re-saleable condition up to 30 days after delivery. Non-warranty returns must be arranged by Joule Case. Upon receipt of product and verification of condition, Joule Case will refund the purchase price less return shipping charges and 15% restocking fee.
Shipping costs are additional and are based on the size of the order and the destination.
Traditional generators produce toxic, harmful fumes that are bad for the environment and attendees.
Our batteries are silent—allowing the focus of the event to be the main event.
No oil changes, spark plugs, or engine servicing. Just reliable battery power when you need it.
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